How to re-push as a new product to 11Street?

Please follow the steps below to re-push as new product to 11street:   1. If your product gets error message at 11street sync list as below, this mean your product do not exist in 11street Seller Office. Error message – “11Street: Product registration failed You cannot modify banned products that have been deleted.”     2. […]

How to re-link existing product in 11Street?

Please follow the steps below to re-link your existing product in 11street:   1. Copy 11Street product ID in 11Street seller office.     2. Click on Select, go to “Sync Status“, refer to Sync Status, and select “Item Not Synced” to Item Synced, 3. Paste 11Street product ID into External ID, then click on Save. […]

Set Goods & Services Tax (GST) Rate To 0%

Starting 1st of June 2018, Goods & Services Tax (GST) rate is going down from 6% to 0%. We have listed down few steps for you to follow for a smooth GST transition: Step 1: Turn Off  Your Store 1. Go to Settings. 2. Click on Store. 3. Under tab Store On/Off, tick Off. 4. Lastly, click […]

How To Solve 11street Sync Error

This tutorial will help you to understand possible errors while syncing your product items, clear your flag or error messages and follow simple steps to successfully upload your products to 11street.   Choose the error messages that you face and it will link you to the the explanation and steps on how to solve it. […]

How To Set Product Discount? (Marketplace Sync)

Before do any changes on applying discount for your product item, please make sure that you have sync your product successfully into the marketplace. This is the example of a product with a normal price, without any discount inside a marketplace, Lelong.my.     Please follow the step by step instructions for you to know […]

How To Organize Images Based On Your Preferences In Marketplace?

For you to make your images more organized according to your preference inside the marketplace, please take note that you can push a number of images that can be up to 7 in Lazada, 12 in Lelong, 4 in 11street and 9 in Shopee.   This tutorial is only for Lazada, but please take note […]

When do you have to re-sync products to marketplaces?

When to re-sync products to marketplaces?   webShaper only sync full product information for the 1st time (then both Inventory and Pricing will be sync automatically after 1st product sync.)   Therefore, any subsequent changes on products information like description, long description etc (on webShaper), users will need to manually select and re-sync it.     […]

How to export product data from 11Street?

1) Login to 11Street Seller Office 2) Click on Product Management > Product Info Management 3) Scroll down a little, find the button “Export Data to Excel File”   4) An excel files containing your product details will be generated and downloaded. You are done!  

How to get 11Street API?

1. Login to 11Street Seller Office. 2. Hover your mouse to your Username (Email).     3. Click Seller Details.     3. Scroll down until you see Request Open API Service. 4. Click on Request API Service, then copy the Unique Key over to webShaper control panel.     5. Go to Marketing > […]

How to Sync Your webShaper Store with 11street?

Let’s get Started! This option will allow you to sell your products through your webStore and 11street marketplace! Please follow the step by step instructions. This feature is only available for sohoStore or bizStore users, who are also 11street sellers. Step 1: Obtaining the API from your 11street Account Step 2: Mapping your webShaper Categories to 11street Categories […]

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