General Settings

How to use Manage Subscriber Groups?

Grouping subscriber can help you manage newsletter in a better fashion. It can help you avoid sending the same email to customer twice. Creating a group   1. Go to Customers 2. Click on Subscribers 3. Select MANAGE SUBSCRIBER GROUPS     4. Click on Create New Group     5. Type in Group Name […]

How to Turn on/off your Store?

Closing store is usually used for vast changes in the store. For example, change a new template design, install new customize function or change price. This turning on/off store helps you prevent error that may occur during changes. Also, maintain reputation by not allowing customer to see store when not ready.   1. Go to […]

How to Create Customer Custom Field?

If you wish to collect more customer information, custom field is the answer. This custom field will create more fields on sign up form to gather more detail about customer.   1. Go to Customers (Main) 2. Click on Customers (Sub) 3. Select MANAGE CUSTOM FIELDS 4. Click on Add 5. Key in details 6. […]

How to Round up the Price of your Final Order Value

You can round up your prices for your final order value (2 decimals) to the nearest 5 cents. For example: RM 2.05 becomes RM 2.10 RM 5.03 becomes RM 5.00 Follow the steps to learn how: 1. Go to Settings 2. Click the Currency tab. 3. Check the box where you can round the currency up.     […]

How to Update Company Details?

The next thing you need to do is to prove that you are legit. Hence, you need to update your company details so that customers can contact you.   Fill in all fields that have an asterisk as they’re required. Fields without an asterisk are optional, but some of them are just as important. To update […]

How to Change Store Logo?

The first thing you need to do is put up your store logo else how are people going to know who are they buying from. To put up business logo:   Go to Settings. Click on Company Info. Insert your company logo image in Company Logo.  Important: Before you upload your image, please resize your […]

How to Set Categories & Products Display Style?

You can configure how your categories of products and product items are displayed in a number of ways. To setup your store display style:   Go to Settings. Click on Display. To edit both the Product Display Option or the Category Display Option, you will just have to choose either horizontal or vertical and edit […]

How to Set Currency?

You can also sell worldwide and let customers choose to shop in their local currency. To setup currency for your store:   Go to Settings. Click on Currency. Under Manage Currency Conversion, the Base Currency is the currency that you enter in webShaper (product price, shipping rate and etc.) while Show Currency is the default […]

How to Install Fraud Alert System?

Credit card fraud is theft committed involving a payment card, such as a credit card or debit card in a transaction and has been happening for a very long time. The purpose may be to obtain goods without paying, or to obtain unauthorized funds from an account. So, it is crucial that you prevent this from happening […]

How to Setup Emails?

You will have to set up your email before you can start sending and receiving emails from your customers. It is important that you keep your customers updated at all times. For instance, you need to email them to let them know their order status or you might want to email them about the promotion & […]

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