General Settings

How to Setup Multi-language in Your Store ?

Important: This feature is not included in webShaper standard packages ( miniStore, sohoStore, bizStore ). If you’re interested, please contact sales@webshaper.com .   Choose the languages 1. Go to Settings 2. Click on Store 3. Click on Languages 4. Check the languages that you want in the checkbox, then click on Save.     Input mulit-languages […]

How to Turn on/off your Store?

Closing store is usually used for vast changes in the store. For example, change a new template design, install new customize function or change price. This turning on/off store helps you prevent error that may occur during changes. Also, maintain reputation by not allowing customer to see store when not ready.   1. Go to […]

How to Round up the Price of your Final Order Value

You can round up your prices for your final order value (2 decimals) to the nearest 5 cents. For example: RM 2.05 becomes RM 2.10 RM 5.03 becomes RM 5.00 Follow the steps to learn how: 1. Go to Settings 2. Click the Currency tab. 3. Check the box where you can round the currency up.     […]

How to Update Company Details?

The next thing you need to do is to prove that you are legit. Hence, you need to update your company details so that customers can contact you.   Fill in all fields that have an asterisk as they’re required. Fields without an asterisk are optional, but some of them are just as important. To update […]

How to Change Company Logo?

Make your website known to your customers, let’s start by uploading a company logo! To put up business logo:   Go to Settings. Click on Company Info. Insert your company logo image in Company Logo.  Important: Before you upload your image, please resize your company logo according to the template logo’s size else it will […]

How to Set Categories & Products Display Style?

You can configure how your categories of products and product items are displayed in a number of ways. To setup your store display style:   Go to Settings. Click on Display. To edit both the Product Display Option or the Category Display Option, you will just have to choose either horizontal or vertical and edit […]

How to Set Currency?

You can also sell worldwide and let customers choose to shop in their local currency. To setup currency for your store:   Go to Settings. Click on Currency. Under Manage Currency Conversion, the Base Currency is the currency that you enter in webShaper (product price, shipping rate and etc.) while Show Currency is the default […]

How to Install Fraud Alert System?

Credit card fraud is theft committed involving a payment card, such as a credit card or debit card in a transaction and has been happening for a very long time. The purpose may be to obtain goods without paying, or to obtain unauthorized funds from an account. So, it is crucial that you prevent this from happening […]

How to Setup General Shipping Settings?

Go to Settings. Click on Shipping. Under Ship From Address, enter all the fields required – This is used for shipping cost calculation when customer purchase from you. You can further determine which areas are eligible for free shipping. Let’s say you would like to ship only in Peninsular Malaysia (West Malaysia), you will have to […]

How to Setup Emails?

You will have to set up your email before you can start sending and receiving emails from your customers. It is important that you keep your customers updated at all times. For instance, you need to email them to let them know their order status or you might want to email them about the promotion & […]

How to Edit Email Template?

Did you know that you can easily create and edit regular email contents and save them as email templates to suit your business? That way, you can have a standardised email for all your customers. To edit your email templates:   Go to Orders. Click Email Template Editor. Under Email Template Editor, there are preset […]

How to Let Your Customers Checkout As Guest?

Your webShaper store is designed to help optimize the checkout experience for your customers. So, you can let them checkout even if they are not your existing customers. The Order Settings in your webShaper control panel allows you to select whether you would like customers to be able to checkout without creating an account. To allow guest […]

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