Marketplace

How to process PrestoMall order inside webShaper fulfillment order?

1) Go to Orders. 2) Go to View Orders. 3) Search for PrestoMall order. 4) You can refer to the processed status. 5) Click on the View Order.     6) Click on Edit. 7) Go to Update Order Status.     8) Kindly insert the details below: a) Delivery / Shipment Method. b) Date Shipped. c) Tracking number. 9) Click on Save button.   […]

How to process Lelong order inside webShaper fulfilment order?

1) Go to Orders. 2) Go to View Orders. 3) Search of your Lelong Order. 4) You can refer to the processed status. 5) Click on the View.     6) Click on Edit. 7) Go to Update Order Status.     8) Kindly insert the details below: a) Delivery / Shipment Method. b) Date Shipped. c) Tracking number. 9) Click on Save button.     10) […]

How to process Shopee order inside webShaper fulfilment order?

1) Go to Orders. 2) Go to View Orders. 3) Search of your Shopee Order. 4) You can refer to the processed status. 5) Click on the View.     6) Click on Edit. 7) Go to Update Order Status.     8) Kindly insert the details below: a) Delivery / Shipment Method. b) Date Shipped. c) Tracking number. 9) Click on Save button.     […]

How to Bulk Import Price for Existing Product in Marketplaces?

To bulk import your product price for marketplaces (Tier 3 Pricing), you can follow the steps below:   1. Go to your webShaper store control panel. 2. Go to Marketing > Marketplace > Pricing > Bulk Import Price.     3. To import your prices, click on the sample format link to see the example.   […]

Shopee Open Platform Setup (for New API)

The steps below are for merchants to setup the new API from Shopee Open Platform inside webShaper store.   1. Go to your webShaper store control panel. 2. Go to Marketing > Marketplace > Shopee> Manage Settings. 3. Click Connect to Shopee Open Platform.     4. Click Proceed to Seller Authorization.     5. You […]

How to re-push as a new product to Lelong?

Please follow the steps below to re-push as new product to Lelong:   1. If your product gets error message at Lelong sync list as below, this mean your product do not exist in Lelong store. Error message – “Lelong: Req error, product with GUID: 1217 (InventoryID: 697523) is not found in database.”     2. […]

How to re-push as a new product to PrestoMall?

Please follow the steps below to re-push as new product to PrestoMall:   1. If your product gets error message at PrestoMall sync list as below, this mean your product do not exist in PrestoMall Seller Office. Error message – “PrestoMall: Product registration failed You cannot modify banned products that have been deleted.”     […]

How to re-link existing product in Shopee?

Please follow the steps below to re-link your existing product in Shopee:   A) Single Product: 1. Make sure Shopee product SKU same as webShaper product SKU.       2. Click the product at Shopee Seller Centre, and copy the Product ID.     3. Click on Select, go to “Sync Status“, refer to Sync Status, and select “Item Not […]

How to re-link existing product in PrestoMall?

Please follow the steps below to re-link your existing product in PrestoMall:   1. Copy PrestoMall product ID in PrestoMall Seller Office.     2. Click on Select, go to “Sync Status“, refer to Sync Status, and select “Item Not Synced” to Item Synced. 3. Paste PrestoMall product ID into External ID, then click on […]

How to re-link existing product in Lazada?

Please follow the steps below to re-link your existing product in Lazada:   1. Make sure Lazada product SKU same as webShaper product SKU.       2. Click on Select, go to Sync Status, refer to Sync Status, and select “Item Not Synced” to Item Synced. 3. Click on Save.     4. Last but […]

Lazada Open Platform Setup (for New API)

The steps below are for merchants to setup the new API from Lazada Open Platform inside webShaper store.   1. Go to your webShaper store control panel. 2. Go to Marketing > Marketplace > Lazada > Manage Settings. 3. Click Connect to Lazada Open Platform.     4. Click Proceed to Seller Authorization.     5. […]

Set Goods & Services Tax (GST) Rate To 0%

Starting 1st of June 2018, Goods & Services Tax (GST) rate is going down from 6% to 0%. We have listed down few steps for you to follow for a smooth GST transition: Step 1: Turn Off  Your Store 1. Go to Settings. 2. Click on Store. 3. Under tab Store On/Off, tick Off. 4. Lastly, click […]

How To Sync Products To Lelong Including GST?

Before you proceed with this tutorial, please make sure you have completed this tutorial first.   1. Login to your Lelong Seller Center Account. 2. Go to My Store. 3. Click Store Settings. 4. Click Store Information. 5. Insert your GST ID Number. 6. Change your Types of Supply to Standard-rated – Price entered including GST […]

How To Solve PrestoMall Sync Error

This tutorial will help you to understand possible errors while syncing your product items, clear your flag or error messages and follow simple steps to successfully upload your products to PrestoMall.   Choose the error messages that you face and it will link you to the the explanation and steps on how to solve it. […]

How To Solve Lazada Sync Error

This tutorial will help you to understand possible errors while syncing your product items, clear your flag or error messages and follow simple steps to successfully upload your products to Lazada.   Choose the error messages that you face and it will link you to the the explanation and steps on how to solve it. […]

How To Solve Shopee Sync Error

This tutorial will help you to understand possible errors while syncing your product items, clear your flag or error messages and follow simple steps to successfully upload your products to Shopee.   Choose the error messages that you face and it will link you to the the explanation and steps on how to solve it. […]

How To Sync Your webShaper Store with Shopee?

Let’s get started! This option will allow you to sell your products through your webStore and Shopee marketplace! Please follow the step by step instructions. This feature is only available for webShaper sohoStore or bizStore users, who are also Shopee sellers. Step 1: Manage Shopee Account Settings Step 2: Mapping webShaper Logistics & Categories to Shopee Categories […]

How to get Shopee API? (Updated)

  Important! All new Shopee Open Platform is live now! Please click the link to connect with the new Shopee Open Platform API You don’t have to manually request for Shopee API anymore, just follow the simple steps and you can easily sync your products to Shopee!       1. Fill up the Shopee […]

How to Sync Your webShaper Store with eBay?

Before we get started, please make sure you have registered an individual account at ebay.com. Notice that eBay only accept Credit Card and PayPal, as they do not support Debit Card. You have to fill in the requirements needed in order to sync your webShaper store with eBay, by clicking at this link here. Don’t forget […]

How To Set Product Discount? (Marketplace Sync)

Before do any changes on applying discount for your product item, please make sure that you have sync your product successfully into the marketplace. This is the example of a product with a normal price, without any discount inside a marketplace, Lelong.my.     Please follow the step by step instructions for you to know […]

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