1) Go to Orders. 2) Go to View Orders. 3) Search for PrestoMall order. 4) You can refer to the processed status. 5) Click on the View Order.     6) Click on Edit. 7) Go to Update Order Status.     8) Kindly insert the details below: a) Delivery / Shipment Method. b) Date Shipped. c) Tracking number. 9) Click on Save button.   […]

Please follow the steps below to re-push as new product to PrestoMall:   1. If your product gets error message at PrestoMall sync list as below, this mean your product do not exist in PrestoMall Seller Office. Error message – “PrestoMall: Product registration failed You cannot modify banned products that have been deleted.”     […]

Please follow the steps below to re-link your existing product in PrestoMall:   1. Copy PrestoMall product ID in PrestoMall Seller Office.     2. Click on Select, go to “Sync Status“, refer to Sync Status, and select “Item Not Synced” to Item Synced. 3. Paste PrestoMall product ID into External ID, then click on […]

This tutorial will help you to understand possible errors while syncing your product items, clear your flag or error messages and follow simple steps to successfully upload your products to PrestoMall.   Choose the error messages that you face and it will link you to the the explanation and steps on how to solve it. […]

1) Login to PrestoMall Seller Office. 2) Click on Product Management > Product Info Management.   3) Scroll down a little, find the button “Export Data to Excel File“.     4) An excel files containing your product details will be generated and downloaded. You are done!  

1. Login to PrestoMall Seller Office. 2. Hover your mouse to your Username (Email).     3. Click Seller Details.     3. Scroll down until you see Request Open API Service. 4. Click on Request API Service, then copy the Unique Key over to webShaper control panel.     5. Go to Marketing > […]

Let’s get Started! This option will allow you to sell your products through your webStore and PrestoMall marketplace! Please follow the step by step instructions. This feature is only available for sohoStore or bizStore users, who are also PrestoMall sellers. Step 1: Obtaining the API from your PrestoMall Account Step 2: Mapping your webShaper Categories […]