If you wish to collect more customer information, custom field is the answer. This custom field will create more fields on sign up form to gather more detail about customer.

 

1. Go to Customers (Main).

2. Click on Customers (Sub).

3. Select MANAGE CUSTOM FIELDS.

 

 

4. Click on Add.

 

 

5. Key in details such as:

  • Field Name: Custom field name.
  • Field Description: Custom field description.
  • Order: Custom field order on Manage Custom Field section.
  • Status: Status of custom field; either Active or Inactive.
  • Display:
    i. Create Account: Custom field will appear when customer create an account with your store.
    ii. Checkout as New Customer: Custom field will appear when new customer wants to checkout from your store.
    iii. Returning Customer: Custom field will appear when returning customer wants to checkout from your store.
    iv. Modify Customer Info: Custom field will appear when customer wants to modify their info on checkout page.
  • Total fields: Only 1 to 4 fields is/are allowed to create.
  • Input field(s):
    i. Type: You can choose either; textbox, textarea, checkbox, radio buttons, or date.
    ii. Values list: You can add and delete your values list.
    iii. Validation: You can choose either; alphanumeric, date, email, integers, required, or URL.
    iv. Max Length (textbox only): Length of custom field textbox.

 

6. Click on Save.

 

 

Explanation of Type and Validation

 

TypeDescription
Check BoxA small box that allows user to tick or mark as the response to a question.
Drop Down ListA list box that allows user to choose one value from the list.
Option ButtonA small button that allows user to choose only one of a predefined set of options.
Text BoxA single-line text box intended to enable user to input short information.
Text AreaA multiple-line text box intended to enable user to input long information.
FormatDescriptionExample of valid input
NoneNo restriction for user input44-5, Jln 5/101C, Cheras
AlphanumericAllows user to input alphabetic and numeric characters only. (No spacing & no Uppercase)abc123
Date_ddmmyyAllows user to input calendar date. (day/month/year)16/02/2012
EmailAllows user to input e-mail addresssupport@webshaper.com
IntegersAllows user to input whole numbers0391305218
URLAllows user to input a web addresswww.webshaper.com.my

 

How it displays on registration form

 

1. Create Account.

 

 

2. Checkout as New Customer.

 

 

3. Returning Customer.

 

 

4. Modify Customer Info.

 

 

Where to view the custom field data

 

1. Go to Customers (Main).

2. Click on Customers (Sub).

3. Select MANAGE CUSTOMERS.

 

 

4. Select View Customer Details on customer you want to see.

 

 

5. Scroll down to the bottom.